Raimundo Rodulfo
Systems, Applications, Network, and Telecommunications Infrastructure Projects at Coral Gables, Florida

Worked on these projects as Project Manager, Systems Engineer, Supervisor or Application Consultant.

• Network Infrastructure Project:  Telecommunications and switching network hardware and circuits, servers, applications.
• Software Development (homegrown applications)
• Application, Migration, Integration and Database areas of EDEN, Legistar, Class, Server, Network, Clients and other automation Projects.
• Enterprise Resource Planning (ERP) System:
• Financial, Citizen Services, and HR modules
• Web Extension Modules:
• Business Licenses
• Accounts Payable and Accounts Receivable
• Permits and Inspections
• Customer Relations Management (CRM)
• Utility Billing
• Bids & Quotes
• Human Resources
• Applicant Tracking
• Contract Management
• ERP Systems Upgrade, Centralization and Thin-client Deployment
• Enterprise IT and Security Policies
• Enterprise Business Processes Analysis and Improvements
• Public Safety Mobile Network Performance and Security Upgrade
• Parking Permit and facility Management System
• Public Record Search Online System
• Public Safety Dispatch and Record Management Systems Upgrade
• Email Exchange System Upgrade
• Email Archival and Record Management System
• Enterprise Office Automation Update
• Customer Service and Relationship Management Systems
• Electronic Plans Submission and Approval Support
• Customer Service Queue Management
• Concurrency Impact Assessment Analysis and Improvement
• Disaster Recovery and Business Continuity
• Emergency Management Systems
• Museum IT Infrastructure Project
• Internet and Intranet Web Portals Redesign
• Telecommunications Services, Lines, and Equipment Consolidation and Cost Savings
• Institutional Fiber Network (I-NET) Management and Updates:
• City Buildings and Remote Sites
• Fairchild Garden
• University of Miami Police Department
• Riviera Day School
• Web Streaming Video Systems
• Metro-E Network Implementation
• Server Virtualization
• Voice over IP (VoIP) and Unified Communications Systems
• Wireless Point-to-Point Network
• In-building Mobile Signal Enhancement
• Fire Mobile Inspections System
• Network Infrastructure Upgrade
• Computer Clients Upgrade and Standardization
• Internet Service Provider Upgrade
• Police Personnel Work Schedule System
• Enterprise Internet Web Portal. Integrated Development Environment for Web Applications.
• Enterprise Intranet Web Portal. Information, Services and Applications for the City's Intranet users.
• Police Off-Duty System: Police Off-Duty Scheduling and Billing Management System.
• Passport Transmittal System: Passport Transmittal Management System for the City Clerk office. Cold Fusion and SQL implementation.
• Web Automation Tools: Departmental and Enterprise Web database, on-line services and statistics management system. Fully engineered and implemented in 2004 and 2005.
• Web Content Manager: Web Content Management Integrated Development Environment and User Interfaces. Fully engineered and implemented in 2004 and 2005.
• Emergency Management Service Request System: Request management system for the EOC. It was fully implemented in October 2005.
• Help Desk Automation System: Request management expert system for the IT Department. Automates help desk processes and generates statistics and database analysis for user requests.
• IT Central Database Management System: Integrated Database management system for Projects, Vendors, Applications, Tolls, Network, Clients and other IT resources
• City Strategic Plan On-line Management System: City Strategic Plan database administration system and GUI
• TRIM System Implementation: Automated Document Management Enterprise Application
• EDEN Systems
  New network and systems architecture for EDEN (ERP system), including servers, databases and network infrastructure
• .Net City Web Portal and Content Manager
  The IT Department re-launched the Citys web portal into an interactive dynamic e-Government site, in compliance with ADA requirements. Built on MS VS.NET, MS Content Manager and MS SQL Server IDS platforms. Developed by the IT Departments Systems and Applications Development Group.
• City Intranet Web Portal
  Built on MS VS.NET and MS SQL Server IDS platform
• LEGISTAR
  Document management and information retrieval system designed for legislative processes
• TRIM (Document Manager)
  City-wide Enterprise Document Management and Record Disposition System
• Play Gables Web Portal
  Parks and Recreation CLASS ERP online services web portal
• Citizen Crime Watch Web Site
• Coral Gables Police Web Site
• Coral Gables Museum Web Site
• IBM Server Blade Center System
  Integrated server BladeCenter with high levels of redundancy with a redundant-path midplane and redundant connections on each blade-to help avoid a potential single point of failure. This new centralized datacenter system will support the City’s new enterprise software applications such as EDEN, Class, Legistar, Trim and L3 CRM.
• IBM Network Attached Storage (NAS) and Storage Area Network (SAN) Systems
  Centralized redundant massive storage system for city-wide necessities, including a Storage Area Network (SAN), a Network Attached Storage (NAS), and a Tape Library backup system.
• IBM Tape Library System
  Automated robotic tape library system for backup storage integrated with Symantec/Veritas Backup Exec software
• Microsoft Exchange 2003 Email System Upgrade
  Enterprise Electronic Mail System
• Dell Power Vault Tape Library System
  Automated robotic tape library system for backup storage integrated with Symantec/Veritas Backup Exec software
• Surf-Control
  Enterprise Web and Email Filter System
• Trend Micro
  Enterprise Email and Spam Filter
• Esafe
  Enterprise Email and Spam Filter
• PODS
  Police Off-duty System. Custom Software Application Developed by the IT Department.
• EOC Ticketing System
  Custom Software Application Developed by the IT Department for the Emergency Operations Center
• Power DMS
  Police Department – SOP Document Management
• AIM and I2
  Polce Software Systems
• CASE-L
  Police Professional Standards Systems
• ABRA
  Police Training and Certifications Management System
• FASTER
  Automotive Parts Asset Management System
• Gasboy
  Automotive Fuel Pump Management
• Clerk’s Office Passport System
  Custom Software Application Developed by the IT Department for passport transmittal management
• Embark
  Museum Curator System
• ETABS and SAFE
  Structural Engineering Systems
• Spirit
  3D Rendering System
• SKETCHIT
  3D Architectural Rendering
• Criticall
  Applicant Testing System
• Knox Box
  Fire Department - Emergency Building Assess System
• EDEN Web Extensions
  Currently in the analysis phase.
• EDEN GASB34
  Currently in the analysis phase.
• EDEN Crystal Report
  Currently in the analysis phase.
• HEAT (Network Service Desk and NOC ticketing System)
  Currently in the analysis phase.
• L3 CRM (Citizen Relations Management System) – Northgate (Front Office)
  Currently in the analysis phase.
• Dashboard System
  Currently in the analysis phase.
• Damage Assessment Data Collection and FEMA Report Application
  Currently in the analysis phase.
• City-wide PC Deployment
  Currently in the analysis phase.
• FTR Gold
  Digital Voice Recorder – City Clerk’s Office
• UM OSSI CAD Deployment
  University of Miami Police Dispatch System
• Cisco Enterprise Network Infrastructure
  The IT Department re-designed the Citys network into a new high-speed redundant infrastructure to support multi-media applications such as voice, video and data services. This include but is not limited to the deployment of telephony equipment, carrier circuits, fiber optics links, wireless hotspots, private branch exchange (PBX) and key switches, voice mail, interactive voice response (IVR) units, automatic call distribution (ACD) components, Voice over IP (VOIP) technologies, telephone handsets, cell phones, satellite phones, PDA(s) and beepers.
• 911 PSAP
  Currently in the analysis phase.
• Secondary 911 PSAP
  Currently in the analysis phase.
• PRI ISDN Telecommunications Circuits
  Currently in the analysis phase.
• EDEN IVR
  Currently in the analysis phase.
• ZOLL
  Emergency Medical System (EMS)
• FINDER
  CJNET Gateway - Police Data Sharing Consortium System
• IT On-line Training Services
  Currently in the analysis phase.
• 2nd Site (Disaster Recovery)
  Currently in the analysis phase.
• CLASS
  Parks and Recreation Enterprise Resources Planning (ERP) system
• EDEN General Ledger
  City-wide Enterprise Resource Planning (ERP) system
• EDEN Human Relations
  City-wide Enterprise Resource Planning (ERP) system
• EDEN Payroll
  City-wide Enterprise Resource Planning (ERP) system
• EDEN Accounts Payable
  City-wide Enterprise Resource Planning (ERP) system
• EDEN Purchasing
  City-wide Enterprise Resource Planning (ERP) system
• EDEN Requisition
  City-wide Enterprise Resource Planning (ERP) system
• EDEN Project Accounting
  City-wide Enterprise Resource Planning (ERP) system
• EDEN Contract Management
  City-wide Enterprise Resource Planning (ERP) system
• EDEN Bids and Quotes
  City-wide Enterprise Resource Planning (ERP) system
• EDEN Position Budgeting
  City-wide Enterprise Resource Planning (ERP) system
• EDEN Budget Preparations
  City-wide Enterprise Resource Planning (ERP) system
• EDEN Cashiering
  City-wide Enterprise Resource Planning (ERP) system
• GIS Data Centralization System
  Geographic Information Systems
• GIS Mail Label Maker System
  Geographic Information Systems
• EDEN Permits and Inspections
  Currently in the analysis phase.
• EDEN Parcels Manager
  Currently in the analysis phase.
• EDEN Applicant Tracking
  Currently in the analysis phase.
• EDEN Fixed Assets
  Currently in the analysis phase.
• EDEN Utility Building
  Currently in the analysis phase.
• EDEN Employee Training
  Currently in the analysis phase.
• EDEN Accounts Receivable
  Currently in the analysis phase.
• EDEN Business Licenses
  Currently in the analysis phase.
• EDEN Inventory Control
  Currently in the analysis phase.
• EDEN Special Assessments
  Currently in the analysis phase.
• EDEN Customer Requests
  Currently in the analysis phase.
• ETEAMS
  Emergency Operations Collaboration System
• Group 1 - Rapid Access
  Fire Department - Risk Assessment Management System
• E-Better Place Citizen Service Request System
  Citizen Service Requests online system
• E-Better Place Service Desk System (Service Desk)
  IT Service Requests online system

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